We work hard to maintain an outstanding team, with the right mix of skills and backgrounds.
We carefully chose our team of Veterinarians, Registered Technicians, Veterinary Assistants, Pet Counselors, Client Service Associates, Groomers, and Business Personnel to provide the best care for your pet.
Our veterinary team consists of 19 veterinarians, including an ABVP (American Board of Veterinary Practitioners) specialist who is board certified in canine and feline medicine, and 14 generalists and 4 dedicated ER doctors. Our veterinarians have a broad range of experience and interests, which allows us to offer a full range of care for our patients. We also have board certified radiologists who consult with our veterinarians.
Each team member provides professionalism, competence, friendliness, respect, and compassionate care. Our success relies on the dedication of our wonderful staff.
Client Service Associates
Our compassionate, friendly Client Service Associates are integral members of the Animal Medical Hospital and 24 Hour Urgent Care team. With a distinct knowledge of our practice's mission, vision, and values, they provide a direct link between clients and veterinarians, regardless of whether they are checking in a pet for boarding, scheduling an appointment, or serving as the first point of contact in an emergency. Our Client Service Associates are continually trained on a weekly basis to better assist you and your pet during your visit.
Because proper cleanliness and hygiene is important for your pet's health, our professional groomers are highly trained in their field. Lead by experienced groomers, our grooming team knows that appropriate care and cleansing leads to happy, healthy pets. From shampooing and nail care to deluxe pampering, they are available to answer any questions you may have about your pet's grooming needs.
Pet Counselors are a valuable addition to our practice. They maintain the boarding suites to ensure the comfort of our patients and guests. Additionally, they take care of the dogs and cats that visit with us. Our Pet Counselors receive continual training, on a weekly basis, to provide your pet with the best experience during his or her stay with us. Between walks and feedings, the compassionate Pet Counselors are on hand to play with and talk to our guests individually, at the request of our clients. They also keep a close watch and immediately notify a veterinarian if a pet seems to be having a problem, putting our clients at ease when they are required to be away from their loved one for any length of time.
Veterinary Treatment Team
The Veterinary Assistants and Registered Veterinary Technicians that comprise the technical team at Animal Medical Hospital & 24 Hour Urgent Care are essential members of our community. They comprise both our General Practice and Emergency and Advanced Care teams.
Our General Practice staff consists of Exam Room Assistants who work closely with our veterinarians, as well as registered Veterinary Technicians, and surgical nurses who care for the patients that visit our hospital for surgical or dentistry services. Our Emergency and Advanced Care staff consists of Veterinary Assistants and Registered Technicians who work closely with our veterinarians to care for patients that present with an emergency as well as to care for our hospitalized and medical boarding patients. Our in-house Lab-Pharmacy Technicians offer crucial counsel on diagnostics and dispense any medications our doctors prescribe. Our treatment staff receives continual training and continuing education and adhere to AAHA standards of care for all our patients.
Our management team ensures that Animal Medical Hospital & 24 Hour Urgent Care runs smoothly and professionally, supporting the owners and the veterinarians with the daily aspects of running an efficient business. The team receives continual training and stays abreast of the latest management trends in the veterinary profession. They provide training for AMH's support staff and oversee each of our departments, including the Business Office and Human Resources. Their expertise allows our team to focus its full attention on our patients and clients.
Our Inventory Specialist works diligently to provide support to the team by ordering and stocking of all hospital supplies. Our Accounts Receivable/Accounts Payable Specialist works alongside the Business Manager providing financial, administrative, and clerical services in order to ensure effective, efficient, and accurate financial and administrative operations. Our On-boarding Administrator works closely with our Human Resources Manager. They help oversee and conduct the hospital's training program for all new team members. This training program helps ensure that all new team members are well-informed and prepared as they begin their career at Animal Medical Hospital & 24 Hour Urgent Care.
To learn more about our team or to schedule an appointment for your pet, please call us at (704) 334-4684.